Maintenance Period and Charge

The customer shall pay the initial maintenance charge for the Maintenance Service as specified on the face of this Agreement (“The Initial Contract Charge”) for the “Equipment” (being the Equipment described on the face hereof) on the Commencement Date (“Bring Into Service or BIS Date”) and thereafter annually on the anniversary of the Commencement Date (“BIS Date”) unless specified otherwise, on face of document.

Either party may terminate the agreement by giving 42 days written notice expiring on any subsequent anniversary of the Date of Commencement.

The contract charge and any other amounts payable under the terms of this Agreement are exclusive of Value Added Tax or any other similar tax levies or duties which will be added to or charged on invoices at the appropriate rate.

(“The Maintainer”) may alter the cost of service for any year following the primary period on giving to the Customer 60 days written notice. Any such changes will be made with due regard to the prevailing rate of inflation and any other relevant influences, such as the cost and availability of labour and/or parts needed to repair the equipment.

If, as a result of such price changes, the Customer decides to terminate this contract at renewal, the termination must be in writing and be received a minimum of 42 days prior to the annual renewal date. Request for termination after this date will be considered as notice for the next contract period.

In the circumstances that equipment and/or spare parts or skills relevant to the equipment under cover become unavailable or obsolete, the Maintainer may be unable to continue to offer the service agreed. In this event, the Maintainer will contact the Customer and inform them of the reasons and detail any possible options. If no other options are available or acceptable, then it may be necessary to terminate the contract with 60 days notice. In this event, the Customer will be refunded by the Maintainer the value of any whole months outstanding on the Contract until the normal renewal date.

The service offered and described in the relevant Schedule of Service document will be provided to the equipment location detailed on the front of this Contract document.